Translating business requirements along with user research to create journey maps and wireframes, to then produce hi fidelity prototypes for proof of concept and sign off using an empathetic user-centered approach.

Designing the look & feel of the approved assets. Updating any existing visual style guides or crating new documentation to call out buttons, icons, layouts, and colors for ease of translation into production. Providing any of those assets needed for the backend team.

Creating templates, presentation and visual elements such as Icons, images, typography, charts and more to accurately and intuitively translate the a process. Comprehensive documentation to improve communication and transparency across all teams.